SHIPPING POLICY

Last updated: June 2026

Thank you for shopping with Brown Sugar & Shea! We take great pride in handcrafting our natural bath and beauty products, and we want to make sure your order arrives safely and on time.

📦 PROCESSING TIME
All orders are processed within 2–5 business days. During peak seasons (holidays, sales events), processing may take up to 7 business days. You will receive a tracking number via email once your order has shipped.

🚚 SHIPPING RATES & DELIVERY
We currently ship within the United States.

• Standard Shipping (5–7 business days): Calculated at checkout
• Expedited Shipping (2–3 business days): Calculated at checkout
• Free Standard Shipping on orders over $50

Please note that delivery times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.

🔄 ADDRESS ERRORS
Please double-check your shipping address before placing your order. Brown Sugar & Shea is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at goddesspenelope0@gmail.com — we will do our best to correct it before the order ships.

❓ QUESTIONS?
For any shipping inquiries, reach out to us at goddesspenelope0@gmail.com. We're happy to help!